
Transmitter M400/2(X)H, M400G/2XH 87
© 03 / 2014 Mettler-Toledo AG, CH-8606 Greifensee, Switzerland Transmitter M400/2(X)H, M400G/2XH
Printed in Switzerland 30 031 683
14 Troubleshooting
If the equipment is used in a manner not specified by Mettler-Toledo the protection provided by
the equipment may be impaired. Review the table below for possible causes of common prob-
lems:
Problem Possible Cause
Display is blank.
– No power to M400.
– LCD display contrast set incorrectly.
– Hardware failure.
Incorrect measurement readings.
– Sensor improperly installed.
– Incorrect units multiplier entered.
– Temperature compensation incorrectly set or
disabled.
– Sensor or transmitter needs calibration.
– Sensor or patch cord defective or exceeds
recommended maximum length.
– Hardware failure.
Measurement readings not stable.
– Sensors or cables installed too close to equipment
that generates high level of electrical noise.
– Recommended cable length exceeded.
– Averaging set too low.
– Sensor or patch cord defective.
Displayed a is ashing.
– Setpoint is in alarm condition (setpoint exceeded).
– Alarm has been selected (see chapter 8.5.1
“Alarm”) and occurred.
Cannot change menu settings.
– User locked out for security reasons.
14.1 Cond (resistive) Error messages /
Warning- and Alarm list for analog sensors
Alarms Description
Watchdog time-out* SW/System fault
Cond Cell open*
Cell running dry (no measurement solution) or wires are
broken
Cond Cell shorted* Short circuit caused by sensor or cable
* According to the parameterization of the transmitter (see chapter 8.5.1 “Alarm”;
PATH: Menu/Configure/Alarm/Clean/Setup Alarm)
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