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Transmitter M400/2(X)H, M400G/2XH 87
© 03 / 2014 Mettler-Toledo AG, CH-8606 Greifensee, Switzerland Transmitter M400/2(X)H, M400G/2XH
Printed in Switzerland 30 031 683
14 Troubleshooting
If the equipment is used in a manner not specified by Mettler-Toledo the protection provided by
the equipment may be impaired. Review the table below for possible causes of common prob-
lems:
Problem Possible Cause
Display is blank.
No power to M400.
LCD display contrast set incorrectly.
Hardware failure.
Incorrect measurement readings.
Sensor improperly installed.
Incorrect units multiplier entered.
Temperature compensation incorrectly set or
disabled.
Sensor or transmitter needs calibration.
Sensor or patch cord defective or exceeds
recommended maximum length.
Hardware failure.
Measurement readings not stable.
Sensors or cables installed too close to equipment
that generates high level of electrical noise.
Recommended cable length exceeded.
Averaging set too low.
Sensor or patch cord defective.
Displayed a is ashing.
Setpoint is in alarm condition (setpoint exceeded).
Alarm has been selected (see chapter 8.5.1
“Alarm”) and occurred.
Cannot change menu settings.
User locked out for security reasons.
14.1 Cond (resistive) Error messages /
Warning- and Alarm list for analog sensors
Alarms Description
Watchdog time-out* SW/System fault
Cond Cell open*
Cell running dry (no measurement solution) or wires are
broken
Cond Cell shorted* Short circuit caused by sensor or cable
* According to the parameterization of the transmitter (see chapter 8.5.1 “Alarm”;
PATH: Menu/Configure/Alarm/Clean/Setup Alarm)
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